Josh Goldberg

Thought Leaders Converge on Great Research Thinking Webinar Series

We are happy to announce two new additions to Revelation’s Great Research Thinking (GRT) webinar series. 

  • On March 2nd, Ray Poynter will give his talk, “The Case for NewMR.” Registration for this event can be found here.
  • On April 13th, Andrew Vincent will present, “Insight Integration.” Registration for this event can be found here.

These complimentary, hour-long events will begin at 12:00 PM ET/9:00 AM PT, and will end with Q&A sessions.

For speaker bios, webinar descriptions, and videos of previous GRT events, please visit GRT's homepage.

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Josh Goldberg

Hitting the Road: Conference attendance list

We're taking a sprint around the field as spring looms. Here are some conferences we plan on attending in the upcoming weeks.

Don't be a stranger. Let us know if you're attending any of these events. We'd love to see you there.

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Michael Stapleton

Simon Chadwick joins Revelation’s Board of Directors

Revelation is pleased to announce that Simon Chadwick, Managing Partner of Cambiar, the management consultancy dedicated to the market research industry, has joined the company’s Board of Directors.

In commenting on Chadwick’s appointment, Steve August, founder and CEO of Revelation, said, “We are very excited to welcome Simon to our board. In addition to the wealth of experience and industry leadership Simon brings, he shares our vision of truly unleashing qualitative research. We cannot think of a better person to help guide Revelation’s growth in the coming years.”

“Revelation is a prime example of how technology and inspired design can unleash new possibilities in the world of market research,” commented Chadwick. “Revelation Project, the firm’s core product, not only eases the pain and cost of organizing qualitative research but also conjoins qualitative and ethnography online and offline in a powerful way. I am delighted to help Revelation’s management fulfill its dreams and ambitions.”

Media Contact:
Kat Gomm
Revelation
(503) 808-1492
(360) 838-1492
kat@revelationglobal.com
www.revelationglobal.com

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Rachel Bell

Revelation Launches Feedback Forum

We love your feedback! 

Over the course of the past two years we've had phone calls, email exchanges and in-person discussions with many of you about what you want out of online immersive research software.  Your input was the driving force behind our relaunched Revelation V2 in October, 2008.  And since that release, we haven't stopped enhancing our product.  Because you asked, we've added group discussion activities, enhanced our video experience and incorporated seven languages - to name a few of our latest features.

We want to continually expand the conversation and keep listening.  That's why we're happy to announce that Revelation has integrated UserVoice into Studyspace.net.  UserVoice is a tool that enables researchers to post their suggestions for new features in Studyspace, vote on ideas and keep track of the features our development team is working on for future releases. 

UserVoice is easy to use - simply log in to Studyspace.net and go the the "suggestions" area on the dashboard page and get started.


We look forward to your continued feedback and suggestions.  Thank you - you make us better!

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Michael Felix

Revelation is hiring: Graphic Design Intern

We’re looking for a graphic design intern to help us with our marketing endeavors. This individual will work closely with our Design and Marketing teams to synthesize communication ideas into visual forms. She or he must possess a passion for design and an appetite for challenging creative work.

THE APPLICANT SHOULD CONVEY:

  • Solid understanding of color, form and shape
  • Tasteful comprehension of typography
  • Skill in crafting both raster and vector objects
  • Familiarity with design production processes
  • Resilience when thoroughly critiqued

BONUS POINTS FOR THE FOLLOWING:

  • Communication by sketching
  • Proficiency with HTML & CSS
  • Illustrative prowess

Please send us a resumé, cover letter and (a copy of or a link to your) portfolio. Submissions without a portfolio will not be considered. Please no phone calls.

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Rachel Bell

Revelation is hiring a Part-Time Marketing Associate

Revelation is hiring a part-time marketing associate.  The ideal candidate is a highly organized self-starter with a strong sense of accountability. We have a great opportunity for a motivated individual looking to expand their skills. Starting out part-time, this position will be organizing and growing our sales and marketing database, working directly with management to execute marketing plans and sales strategy. The marketing associate will play an integral part in executing marketing campaigns and creating materials as well as work with sales to create proposals and internal sales reports.

Hours: 15-20 hours a week

Educational/Certification Requirements:


Bachelor’s Degree or equivalent in a related field

Qualifications:
1-2+ years of marketing experience required
Knowledge of Salesforce.com required
Strong organizational skills required
Knowledge of market research industry a plus

Computer Experience/Special Skills:
Solid MS Office and Salesforce.com skills required

Salary: Salary depends on experience.

Email your resume and cover letter to jobs@revelationglobal.com for immediate consideration. No phone calls, please.

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Steve August

Revelation is hiring: Methodology Evangelist

Since Revelation has grown so much over the past year, it has become harder and harder for me to find the time to be able to explore ways to use the online medium for qualitative research and then share what I've learned through writing, speaking, blogging, etc.  This is such a key part of what drives Revelation - being as driven about methodology as we are about technology -  that we have created a position that focuses on these activities. We call the position Methdology Evangelist. Here's what a Methodolgy Evangelist does and needs to bring to the table:

Methodology Evangelist              

Passionate, entrepreneurial-minded researcher sought for a unique position. Revelation, a Portland, OR creator of online qualitative tools (www.revelationglobal.com), is seeking a dynamic Methodology Evangelist to help market and advance our company’s product and methodology offerings.  At Revelation, the Methodology Evangelist will:

Engage and Inspire

Evangelist will constructively engage with and contribute to the research, design, marketing, and advertising communities.  Publish papers, speak at conferences, blog, tweet and otherwise participate in conversations on forums, groups, lists and other social media.

Market, Sell

Evangelist will  be a key cog in Revelation’s sales and marketing efforts by demo-ing products and solutions, working with sales and marketing to create proposals and participating in paratrooper marketing trips.

Consult

Assist customers with developing engaging and insightful activities and work with the customer experience team to ensure the success of customer projects.

Explore, Create

Push the boundaries of online qualitative methodology. Areas of interest: developing activity models that make the most of the online medium, in-context research, accelerating qual analysis, projective techniques, concept and ad testing, applying game theory. Conduct research projects to test methods and ideas. Conduct research to further product development and participate in designing product and service offerings.

Share, Teach

Build on Revelation’s current educational offerings. Give or host webinars on the latest research thinking and practice, lead classes, create educational events.

Requirements

  1. Must be fluent, passionate and non-dogmatic regarding qualitative research methods
  2. Must have experience conducting asynchronous online qualitative research via blogs, bulletin boards, Revelation or other online tools
  3. Must be irrepressibly excited about online as a medium for qualitative research
  4. Must be able to credibly engage and excite a wide diversity of researchers and research tool buyers, including: research directors, design researchers, qualitative research consultants, product manager, marketing managers, ad researchers and account planners,
  5. Have excellent presentation and people skills
  6. Able to roll with a start up environment
  7. Advanced degrees helpful, but online qual experience and communication ability is more important

Salary depends on experience. Benefits include health insurance and participation in stock option plan. Ideally person would be located in Portland, OR but will consider candidates based in New York, Chicago, San Francisco, London.

Candidates should forward a cover letter and resume to jobs@revelationglobal.com

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Dan Herrera

Revelation welcomes Max Ogden!

Revelation is excited to welcome Max Ogden as our newest Junior Agilist!  Many of you have already experienced Max's helping touch with his work on our extensive library of training videos.  He's also responsible for the dulcet tones you hear on many of our help videos.

Max also works with the development team to continually improve Revelation, and to improve our support infrastructure.

Max comes to us by way of the Apple store, where he provided one-on-one support and training.

For me, Max embodies one of the greatest qualities one could hope for; his work is an expression of joy.  He reminds us all to savor the expression of creativity in our work as we continue to improve Revelation.

Welcome, Max!

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Rachel Bell

Revelation welcomes Elizabeth MacLaughlin

Elizabeth MacLaughlin has joined us as Associate Customer Experience Manager.  She will be focusing on our Helping Hands project management services. Elizabeth comes to us with a full service market research background.  She most recently worked at Market Strategies International here in Portland. We are happy to have Elizabeth join our team.  Her customer service skills are already winning rave reviews from our clients.  And we know her extensive market research knowledge will be a great addition to our team. 

Welcome, Elizabeth!

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Michael Felix

Summer '09 Customer Research

Throughout the sunny (and at times unusually hot) Portland summer, the Revelation Design Department has been carrying out another round of customer research. We have conducted interviews with a substantial sampling of researchers and moderators, investigating the workflows and processes associated with day-to-day moderation. Our first research session was conducted over-the-phone using screen sharing, which allows us to virtually observe the researchers' interaction with Revelation, using real data from recently completed projects.

Even though the research validated a few of our suspicions, it also revealed several new findings and ideas. Here's a few highlights:

  • Through observation we watched moderators navigate the process of understanding what's new in a project and saw some interesting ways researchers were going about this. We can save a few clicks and a lot of cumulative time by optimizing this interaction and making it a bit more directed.
  • Moderation interfaces need to be mindful of context and allow the moderator to quickly flip perspective between an Activity-centric and Participant-centric views.
  • Computers are great at counting and remembering - any interaction we can design to automate the times that humans have to physically (or mentally) count is a big win for usability. This showed up a lot in completion management scenarios.

We've synthesized this research into a few objectives that will add a lot of value to the software. The Design Department has already begun iterating on these ideas and will be presenting a collection of concepts in a research project conducted through Revelation later on this month. If you'd like to get involved, please send us an email to info@revelationglobal.com with 'Research Project' in the subject line. It'll be real quick (honest!) and we're donating $5 to kiva per participant.

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Steve August

Video capabilities upgraded, EU Spanish, Italian and Japanese released!

It's a great day here at Revelation as we posted another quality release last night. Here's what's new:

  • Improved Participant Video! We've improved the experience for participants uploading videos to Revelation. Participants  are now able to upload much larger files (meaning longer videos) and, the system does a great job of keeping folks apprised of their upload status.  Participants and researchers are also able to play back videos in a YouTube style video player. Sweet.
  • New Languages! We posted the beta release for EU Spanish, Italian and  Japanese, expanding Revelation's language capabilities to seven, including the current English, Latin American Spanish, French and German.

Kudos to Dan Herrera, James Pozdena and Max Ogden for getting the video release out the door. And further thanks to the Dev team and Rachel Bell for shepherding the newest languages through the translation and QA process!

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Kat Gomm

Great Research Thinking Webinar Series Online

In case you missed any of the (3) recent GRT webinars, you can now listen and view the webinars online:

 

  • On July 14, 2009, Jon McNeill of Hall & Partners presented "Living in and adapting to a culture of exposure: Exploring how visibility affects people's lives, thoughts and feelings" - http://www.revelationglobal.com/grt
  • On March 17, 2009, Richard Radka of NODE presented "Structured Sense Making: Integrating qualitative and quantitative methodologies through the analysis and synthesis process."   http://www.revelationglobal.com/grt
  • On May 12, 2009, Joseph Sassoon of Italy's Alphabet Communication presented "The Role of Helpers in Advertising: Bridging the way from semiotics to storytelling."   http://www.revelationglobal.com/grt

 

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Rachel Bell

Researcher Video Help

We're happy to announce that Revelation has beefed up its researcher help and support options this week by adding help videos to the dashboard of the researcher interface.

Now researchers can view tutorial videos within the Revelation tool that provide detailed how-to instructions for performing specific tasks while setting up and moderating projects.

This new service offers more than twenty on-demand video clips that can be viewed by researchers at any given time.

In addition to Help Videos, Revelation also provides an in-line help feature that provides text instructions and help for researchers within the site.

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Steve August

Congrats to the dev team on a great release - Revelation goes multi-lingual

Revelation officially went multi-lingual last week, and the release came off without a hitch. This is a big step for Revelation and the realization of a dream of making the world a smaller place - to enable researchers to be everyone at once. I'd like to give a shout out to our dev team who innovated nearly every step along the way and managed a smooth release. Kudos to CTO Dan Herrera, Agilist James Pozdena, Designer Michael Felix, and Junior Dev Max Ogden.  Extra big kudos to Rachel Bell, Director of Customer Experience who managed the released, coordinated the translations and generally kept everyone on track.  Great work team!

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Steve August

Revelation customers present to QRCA, MRA and MRIA!

Revelation customers are out in force this Spring / early Summer, speaking at some of the industry's leading conferences.  It's great to see some of our long time customers and some new faces out there sharing their experiences with the rest of the market research. Here's who doing what where:

Gretchen Gehrett, president of G2 Marketing, will present "Researching Experiences: The Perfect Tool to Capture Experiences as They Happen" at the Annual MRA conference on June 5, 2009. She will examine immersive research, illustrate how Revelation studies tap into deeper emotions -- and capture responses with rich data.

Paul Tambeau of Macphie presented at the MRIA conference (Canada's market research industry association) and showcased the study we executed earlier this year. It was entitled: "A Case Study: Using Netnography in the Not-for-Profit Sector". Paul spoke about the study, but also about netnography as an emerging methodology and the opportunities web 2.0 tools provide us to engage participants in new and exciting ways.

Kristin Schwitzer of Beacon Research presented with Andy Rieger of United Health at the QRCA Symposium in Chicago on May 7th on using multiple methodologies - including Revelation, of course -  can garner deeper insights than possible with a single approach. The twist in this study was that the study featured participants who ere 55+ and proved that online can be an excellent solution for obtaining learning from older people.

Congrats Gretchen, Paul and Kristin!

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Steve August

Revelation featured in May issue of Quirk's!

Congratulations to long-time Revelation customers Kristin Schwitzer of Beacon Research and Dana Slaughter of Slaughter Branding. They have published an excellent article in May's Quirk's Marketing Research Review detailing the work they did for the Ad Council's award-winning "Think Before You Speak Campaign."  The article details the tremendous work they did using Revelation to test an amazing amount of creative in just 5 days. Definitely worth a read - find it here.

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Steve August

Revelation powers award winning campaign

Submitted by Steve on Tue, 2008-12-30 00:51.

Congratulations to Revelation customers Kristin Schwitzer of Beacon Research and Dana Slaughter of Slaughter Branding! Their work with the Arnold Agency  agency in New York in partnership with the Gay, Lesbian and Straight Education Network has won the Ad Council's award for best public service advertising campaign. Entitled "Think Before You Speak," the messaging was designed to discourage use of the slur "That's so gay" by school students.

Kristin and Dana used Revelationto test print, TV, and outdoor concepts and their work was intstrumental to honing the campaign. Read more about the campaign here.

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Steve August

Group Discussion is Here!

Submitted by Steve on Mon, 2009-01-26 22:56.

You have asked. You have waited. And now your wait is over. On Sunday, January 18th we posted our latest release which is entirely devoted to group discussion. You can now have  your cake and eat it to. Revelation will fully support all the great in-depth activities it does currently, AND give you  the features of a bulletin board style group discussion. No need to use one system for in-depths and another for bulletin board groups. You can do them both in Revelation. We think this marks the start of something new and big.

 


Steve August

Revelation Selected for Venture Northwest!

Submitted by Steve on Fri, 2008-10-10 19:01.

Revelation is pleased and honored to announce that we have been selected to present at Venture NW on October 30, 2008.  Oregon Entrepeneur Network's Venture Northwest is the premier forum for new and emerging investment opportunities in exciting companies from Oregon, Washington, and throughout the Pacific Northwest. This annual conference draws institutional investors and investment bankers from across the western US who are interested in the emerging companies that the Northwest has to offer. Companies that have presented at Venture Oregon have raised over $1.3 billion in venture capital since 1996 and over $68 million in angel investment.

We are honored to be part of this even along with other great Oregon companies like Aboutus.org,  Splashcast and EndOutdoor.  Learn more about Venture Northwest here.

 


Steve August

Welcome James Pozdena!

Submitted by Steve on Mon, 2008-07-21 03:31.

It gives us great pleasure to announce that we have a new member of the Revelation Team. James Pozdena has joined us as a developer who will be focusing on customer support. James comes fresh off a position at Market Strategies International (formerly Doxus) here in Portland. We are super psyched to have James' technical skills and market research knowledge and I know members of the Revelation Nation  will come to appreciate James as we already do.

 



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